客户关系管理 PGCSoft CRM-Express Professional v2011.2.1.0[压缩包]

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资源信息： 中文名: 客户关系管理 英文名: PGCSoft CRM-Express Professional 资源格式: 压缩包 版本: v2011.2.1.0 发行时间: 2011年 制作发行: PGCSoft. 语言: 英文 概述:

软件类型：行业软件-客户管理 软件性质：破解软件 操作系统：Windows 应用平台：Winll 问题反馈：http://www.crm-express.com/contactus.asp 网站链接：http://www.crm-express.com/ 软件介绍： CRM-Express是一款低作本高品质的软件，它可以管理市场行销、客户、销售业务和订单等讯。它还包含客端电子邮件功能、行事历、地址簿等日常行销必备工具。此专业版本是多使用者的网络版本。 CRM的快 可以管理您的市场营销，客户，销售和订单。其功能包括短信的能力，电子邮件客户端，日历，通讯录，我的工作一天，新闻，会议计划，公司图书馆，窗体设计，杂志。 CRM的快速标准版是一个单用户版本。专业版可以作为一个多用户网络版本。 一个通信中心，支持多种通信方法 沟通通过电子邮件，传真和短信。商店送交便于检索接触的消息。 短信管理 发送和接收短信的模板和邮件合并。 排版编辑器 设计的电子邮件，简报，表格，模板等 导入/导出 进口从Outlook Express，Outlook中，法，CSV格式，XML的，V型卡等导出到XML，HTML格式，Word，Excel和PDF格式，V型卡等 销售订单管理 创建报价，订单，发票，查看销售报告等创造了便捷的电子邮件PDF格式的发票。 邮件列表管理 自动化认购申请次数，质量邮件的邮件合并等 会议计划 与调度，提醒和日历计划会议的支持 时间管理 时间管理与“我的工作一天”显示，笔记本，日历等 分配联系 分配电子邮件，短信，传真和有关帐户的其他文件。 易于使用 菜单项可以关掉，只显示您所需要的。这简化了程序，使之更容易学习和使用。 传真和呼叫管理 发送传真，请与拨号和呼叫定时呼叫 电子邮件客户端 快速，多与模板和邮件合并线程电子邮件发送和接收电子邮件 报告 建立销售业绩和管理报告，快速，轻松地 个性化技术支持 得到了解决所有通过1年的个性化的电子邮件问题的解答

The program is designed to automate processes with customers. PGCSoft CRM Express Professional helps to organize the effective work of sales, marketing, service at all stages of interaction with customers. Common features CRM Express Professional: 1. Manage customer base, detailed characteristics of each client and contact person, the dynamics of change in the state of relations with customers, the ability to quickly enter and access customer information; 2. Managing contacts with customers, taking into account the history of contacts with customers, the registration requirements of customers, rapid transfer of information between departments, planning, contacts 3. Planning and control activities, coordination of work in time, the system of reminders and the issuance of jobs; 4. Business process management by working with clients, creating rules of working with clients and patterns of typical action for the sale and service of claims; 5. Sales management, development of technology sales of various product groups, managing the stages and phases of the sale, the creation of standard templates of action, the mechanism of the preparation of business proposals, mechanism of operation management and analysis of the sales cycle - "funnel" of sales; 6. Integration with financial and accounting software allows you to create a common information space to work with clients; 7. Marketing Management - segmenting customers, manage marketing companies, evaluating the effectiveness of advertising and marketing campaigns; 8. Questioning - gathering information about customers, products, competitors, regions. Analysis of questionnaires; 9. Telemarketing - providing mass Calling customers for a given scenario conversation, contact and registration forms; 10. Service and warranty service. Accounting for goods in services: the serial number, date and type of service, management service customer care, management of service orders treatment; 11. Multivariate analysis of sales, ABC sales analysis, analysis of work with clients, staff's performance, analysis of client base; 12. The knowledge base of sales, products, competitors, service, structuring of information, search by keyword, quick access to information; 13. Privacy policy, setting up for users right to access information, providing the user access only to information on its customers; 14. Facilitate the implementation of routine operations, integration with email, reporting, assistant commissioning of new customers, search twins clients, the group handling customer filters. 15. And much more ...... For more information and want to contact your home page on the program. Among the most characteristic features is to provide multi-user mode and complete adaptation to the work of the network. CRM Software CRM-Express Professional is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, E-mail Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant, multi-user and network enabled. Allows for any number of simultaneous users to an address book. Professional Edition This is a multi user edition meant for one or more users. This edition can share databases on a network on more than one computer. Easy to use Menu items can be switched off to only show what you need. This simplifies the program to make it easier to learn and use. Fax and Call management Send Faxes, make calls with dial-up and call-timing Email Client Fast, Multi-threaded Email with Templates and Mail merge for Email Send and Receive Reports Create Sales performance and management reports quickly and easily Some outstanding features: Address Book * View and edit all communications with a contact immediately including emails sent and received * Changes made to a contact is immediately available to all users on the network * All changes made via synchronization is immediately available on the network * Any number of custom fields can be added * Auto-dial from any contact number * Communicate via Email, Fax and SMS. Store communicated messages by contact for easy retrieval. Email * Synchronize email with computers not always connected to the network * Advanced set of rules allow you to o Parse email messages to CSV files o Auto-add new contacts to email lists o Auto-remove contacts from email lists o Auto-reply with templates o Auto-create new contacts from email messages * Share email - email changes are immediately available to all users * Manage email lists

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